FIWARE Careers: Community & Content Manager - Marketing Team (Mid Level)

Lead activities related to Community Management and Communications, our Evangelist Program, national and international events and community tools.

Who we are

FIWARE Foundation brings support to the fast-growing global community around FIWARE, the Open Source framework that is defining the standards for building the Smart Solutions of today and of the future, transforming the daily life of people and organizations. We believe that standards have to be driven by the needs of all Society, not the benefit of a few players. We recruit talents and gamechangers who share this vision and want to be part of our movement towards the creation of a better world that will bring new opportunities to all by fostering open innovation. Meanwhile, FIWARE has not only set up sector standards (e.g., for Smart Cities) but has also become one of the driving forces for Data Spaces in Europe. With worldwide more than 600+ members, 20+ strategic partnerships, 39 Innovation Hubs, over 1,000 Smart Data Models, a University Roadshow and an Accelerator Program, book releases and co-creations, FIWARE is growing constantly on all continents.

Your responsibilities

The Community Manager at FIWARE is a critical member of the Marketing team as well as of the overall organization. You will be the main stakeholder of community and engagement projects, responsible for the success of enterprise level community growth, co-creation and engagement strategies.

What we expect from you

You will lead activities related to Community Management and Communications, our Evangelist Program, national and international events and community tools, supporting the Marketing team with our cross-channel communication (digital and print), with mailings and direct engagements. All activities make part of FIWAE corporate strategy and international funded projects at the same time. This includes active participation in the development of action plans to achieve our goals in a fast-growing organization.

Tasks will focus on but are not limited to:

• Adopting, implementing, and growing our community activities and program
• Developing content for communication and dissemination materials with the support of our members, project and technical teams: business and technical oriented (e.g., mailings, blog posts, video scripts, brochures, websites, contributions to press releases, press kits, and events comms)
• Liaising with members, strategic partners, service providers to support a growing spirit of collaboration, co-creation and community
• Creating and implementing strategic programs (e.g., for the growth of FIWARE Evangelists, New Members Onboarding Supporting community-relevant materials, preparation, participation and potentially manage our FIWARE Mission Support Committee meetings
• A relaunch of an internal HubSpot project can make of these activities
• Feeding FIWARE Event Calendar
• Planning and realizing webinars and trainings, being part of the event teams when realizing international fairs, virtual events, project conferences, and FIWARE Global Summits
• Acquiring and maintaining a deep understanding of our members’ success to be a trusted POC, thought leader and advisor with our community
• Overseeing community communications, coordinating efforts between different entities as well as the general public, KPIs in community growth
• Being part of our event teams for trade fairs, FIWARE-owned in-person and virtual conferences for community-oriented action plans and contributions
• Coordinating with multiple teams

Your profile

• Ideal years of (international) experience: 5+ years
• Passionate about community building and communication with people from different backgrounds (inc. business, academia, public admin)
• Writing experience and skills are of great advantage
• English native speaker or proficient English user
• Good knowledge of MS Office programs, CMS (WordPress DIVI) as well as CRM tools (HubSpot)
• Experience in creating social media banners and video pills would be of big advantage
• Flexible, creative, and proactive mindset
• Organizational skills, getting-things-done attitude, and strong communication skills

What we offer

• Work with multiple teams worldwide
• Dynamic work in a friendly international team
• The possibility to work independently
• Good transport connections near the TU Berlin

Availability

As soon as possible