open position

Community Platform Manager – Working Student

Who we are

Together with its members and partners, FIWARE Foundation drives the definition and the Open Source implementation of key open standards that enable the development of portable and interoperable smart solutions in a faster, easier and affordable way. FIWARE avoids vendor lock-in scenarios and provides all whilst nurturing FIWARE as a sustainable and innovation-driven business ecosystem.

The foundation achieves this through the support of a fast-growing global community that shares a common vision and combines their efforts toward making FIWARE the Open Source technology of choice for industries, governments, universities and associations to reach their full potential and scale up their activities, thereby, entering new markets and growing their businesses. Founded in 2016, the foundation has Atos, Engineering, Red Hat, NEC, Telefónica and Trigyn Technologies among its 500+ members.

Your responsibilities

FIWARE Community Platform is planned to become the new strategic communication and interaction platform for FIWARE’s global ecosystem. The selected platform is customized under the leadership of the Marketing team and taken on by you to coordinate the implementation activities together with our external partner, follow up defined activities and curate and share best ideas coming from FIWARE’s teams, community and ecosystem. To schedule a successful launch, you will support promotion activities and training sessions together with other teams. On the longer run, constant improvements, triggering community engagement for a growing level of active use and reviewing impacts can be additional tasks.

To achieve a successful community platform launch, your tasks will include:

  • Collaborating with our external platform supplier in detailing an implementation design and setting up a systematic approach of parameters, values and filters
  • With support of the team, define effectively the target audience and their expectations, and transfer this into an appealing setup to be realized by our partner
  • Testing on real people and then preparing assumptions based on their behaviour
  • Supporting the new launch through cross-channel promotion: e.g. selecting messages and digital and virtual materials, events, mailings or press info for the most powerful approach
  • Helping to continuously keep an eye on a state-of-the art customer journey, and attractive layout and functionalities
  • Provide short monthly reviews of achievements and growth of the platform use
Your profile
  • This is not a web design or technical job, however, experience in social network building, awareness building and growth strategies may be of great benefit
  • Community mind-set
  • Passionate about accompanying a strategic and global tool from its front-end design to its global launch
  • Open to work with colleagues, members and partners from different backgrounds
  • Open to use different skills from information base building to promotional tactics
  • Organizational skills, getting-things-done attitude and strong communication skills
  • Basic practical use of MS Excel
  • Flexible, creative and proactive mindset
  • Proficient English user
  • You are Germany-based
What we offer you
  • Work with multiple teams worldwide
  • Dynamic work in a friendly international team
  • Possibility to work independently and agile
  • Growing into a responsible position if wanted

As soon as possible

Submit your application!

If you feel that this sounds like you, please send your application documents, including your earliest possible starting date.

Community Platform Manager – Working Student

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